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@Silviacreations
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WriteFrequently asked questions
How do I order a custom doll?
Custom orders are currently closed until further notice.
>Once the waiting list reopens, you will be able to fill out a form on this website to select your blank kit and discuss the details. From there, we will provide a general quote and schedule a reservation based on available dates.
How long does it take to receive my doll?
Custom orders are balanced alongside my regular work schedule throughout the year, and they require extra time because progress photos are shared to ensure the painting matches your preferences.
While the timeline depends on the kit's size, specific details, and occasional personal circumstances, the process typically takes 8 to 12 weeks.
Do you ship internationally?
Yes, I ship to Europe, the USA, the UK, Australia, and Canada.
Please note that buyers are responsible for any customs fees or import taxes applied by their country. Packages cannot be marked with a lower value than the doll's actual purchase price.
Can I see progress photos?
Progress photos are only available for custom orders. Pictures will be sent periodically when there is a major update or if I need your input on specific details.
What materials do you use?
I only work with original blank vinyl kits, which may include a belly plate or vinyl torso. The bodies are made of fabric, except for full-vinyl jointed bodies. Finished dolls are weighted using fiberfill and micro-glass beads, and heads may include neodymium magnets for a magnetic pacifier.
For the features:
- Eyes: High-quality glass eyes and occasionally resin eyes.
- Paint: Genesis heat-set paints combined with IRHSP mediums.
- Hair rooting: Various trusted brands depending on the desired effect, with my favorites being Ju&Na, HP Babylocks, and alpaca hair.
What is the difference between a prototype and a regular reborn doll?
A prototype reborn doll is the first sample created for a newly launched sculpt. When a sculptor finishes a new clay design, a factory makes a mold and produces a very limited batch of vinyl kits (usually 1 to 6) as initial samples.
The sculptor sends these blank kits to selected artists who paint, assemble, and photograph them to promote the new sculpt before it goes on general sale. Prototypes are typically released months before regular kits become available.
While it depends on the artist, prototypes are often true one-of-a-kind pieces, as the artist usually will not replicate that exact paint and hair combination again.
Can you make a doll that looks like a specific person?
Yes, portrait dolls are possible. However, please keep in mind that this is entirely handcrafted work, so it will never look an exact match to a photograph or match a specific shade down to the exact detail, but a very close and realistic resemblance can be achieved.
How do I care for my doll?
These are collector's items and are not designed for play or intended for children. They should be handled with care as delicate art pieces.
- Handling & Oils: Natural skin oils can cause the vinyl to develop shiny spots or wear down the paint over time. Consider wearing cotton gloves if you handle your doll frequently.
- Clothing: Dress and undress the doll carefully. To protect the vinyl, always put clothes on and take them off from the feet up rather than over the head, which also helps preserve the rooted hair. Avoid dark clothing (such as deep reds, navy blues, blacks, or dark greens) unless you use a light-colored protective undershirt, as dark dyes can stain the vinyl.
- Hair Care: Avoid hats or headbands for extended periods. If using hats on rooted hair dolls, lining the head with a thin plastic bag is recommended. Do not wash the rooted hair with soap or brush it constantly; you can lightly mist it with water when styling or use a clean makeup brush to gently remove dust.
What is the price range for your dolls?
The price of the dolls varies depending on several factors, such as the kit itself, whether it is a newly released prototype, the type of hair (rooted or painted), the size, the paintwork, and the sculptor.
Roughly speaking, prices for a rooted-hair reborn doll generally range from €1,400 to €2,800. Custom orders have separate pricing, as they are fully personalized pieces that require extra time and a more detailed process.
How do I pay?
- For residents in Spain: Bizum, bank transfer, and PayPal.
- For European residents: Bank transfer and PayPal.
- For the rest of the world: PayPal.
How is my doll packed and shipped?
Dolls are carefully packed in custom boxes with proper protective padding to ensure safe delivery.
For international orders, I primarily ship via UPS and FedEx (with USPS available as an option). For orders within Spain, I ship using Correos.